Giving and Receiving Criticism is a practical, manager‑focused lesson that helps leaders communicate with clarity, confidence, and professionalism. Participants learn why criticism matters, how to deliver feedback that improves performance, and how to receive criticism without defensiveness. The lesson emphasizes emotional control, active listening, and modeling the behavior you expect from your team.
Course Information
Estimated Time: 57.61 Minutes
Difficulty: Intermediate
By the end of this lesson, managers will be able to:
Deliver criticism that is specific, fair, and actionable
Receive criticism professionally and without defensiveness
Ask clarifying questions that keep conversations productive
Strengthen trust, accountability, and team performance
This lesson is part of the People & Performance series, designed to help leaders coach effectively, communicate clearly, and build stronger teams.
Course Instructor
F4 CorporationAuthor
Mr. Francis is the President/CEO of F4 Corporation. He has been developing and delivering training for over 35 years. He has spent the last 30 years in the field of Human Resources, and received his graduate degree in Executive Human Resource Development in 2003.
Lesson 1 of 5 within section Giving & Receiving Criticism.You must enroll in this course to access course content.
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How to Give Criticism Effectively
Lesson 2 of 5 within section Giving & Receiving Criticism.You must enroll in this course to access course content.
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How to Receive Criticism Professionally
Lesson 3 of 5 within section Giving & Receiving Criticism.You must enroll in this course to access course content.
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Common Mistakes When Giving Criticism
Lesson 4 of 5 within section Giving & Receiving Criticism.You must enroll in this course to access course content.
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Building a Culture of Healthy Criticism
Lesson 5 of 5 within section Giving & Receiving Criticism.You must enroll in this course to access course content.
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By F4 Corporation
Mr. Francis is the President/CEO of F4 Corporation. He has been developing and delivering training for over 35 years. He has spent the last 30 years in the field of Human Resources, and received his graduate degree in Executive Human Resource Development in 2003.
