Conflict is a normal part of working with people — but unmanaged conflict can damage morale, productivity, and trust. This course gives managers the skills to recognize conflict early, address it directly, and guide employees toward healthy, productive conversations.
Who This Course Is For: Supervisors, managers, and leaders who want practical, real‑world tools for handling conflict confidently and professionally.
Course Information
Estimated Time: 49.7 Minutes
Difficulty: Beginner
Participants will learn
What conflict actually is — and what it isn’t
The difference between healthy and unhealthy conflict
The most common root causes of workplace conflict
How to stay neutral and fact‑based as a manager
How to guide employees through conflict conversations
What to say (and what not to say) in difficult situations
How to build a team culture where conflict is addressed early
Course Instructor
F4 CorporationAuthor
Mr. Francis is the President/CEO of F4 Corporation. He has been developing and delivering training for over 35 years. He has spent the last 30 years in the field of Human Resources, and received his graduate degree in Executive Human Resource Development in 2003.
Lesson 1 of 5 within section Dealing With Conflict.You must enroll in this course to access course content.
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Root Causes of Conflict
Lesson 2 of 5 within section Dealing With Conflict.You must enroll in this course to access course content.
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How to Have a Productive Conflict Conversation
Lesson 3 of 5 within section Dealing With Conflict.You must enroll in this course to access course content.
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Preventing Conflict Through Leadership Habits
Lesson 4 of 5 within section Dealing With Conflict.You must enroll in this course to access course content.
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Real‑World Scenarios & Practice
Lesson 5 of 5 within section Dealing With Conflict.You must enroll in this course to access course content.
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By F4 Corporation
Mr. Francis is the President/CEO of F4 Corporation. He has been developing and delivering training for over 35 years. He has spent the last 30 years in the field of Human Resources, and received his graduate degree in Executive Human Resource Development in 2003.
