This course teaches supervisors and managers the essential principles of leadership — accountability, credibility, ethical decision‑making, communication, influence, and setting clear expectations. Participants learn the difference between managing tasks and leading people, and how to build a leadership identity rooted in trust, consistency, and professionalism.

Leadership is not about authority. It’s about influence.

This course helps participants understand how their behavior, communication, and presence shape team performance and workplace culture.

Learning Objectives

By the end of this course, participants will be able to:

• Explain the difference between management and leadership
• Demonstrate accountability and model expected behaviors
• Build credibility through consistency, honesty, and follow‑through
• Apply an ethical decision‑making framework to real situations
• Communicate clearly and professionally to influence behavior
• Set direction and expectations that improve performance
• Define and strengthen their personal leadership identity

Course Instructor

F4 Corporation Author

Mr. Francis is the President/CEO of F4 Corporation. He has been developing and delivering training for over 35 years. He has spent the last 30 years in the field of Human Resources, and received his graduate degree in Executive Human Resource Development in 2003.